Thin

Troubleshooting

Why your answer might be rejected, and what to do

If the game says “That is not on this chart”, it is rarely because your answer is wrong in the world. Here is what usually happens.

How the game decides

Thin Air matches what you type against a list of accepted answers for each prompt. The list is long, but it is finite. Before matching, your answer is cleaned up: capital letters, accents and most punctuation are ignored, a trailing plural “s” is allowed, and clear one-letter slips are corrected automatically. If the cleaned answer is not on the list, it is rejected, even if you think it should count.

The usual reasons

A short checklist for the clock

What to do in the moment

  1. Re-read the prompt. Check the exact wording: the category and any extra condition.
  2. Try the common name. If a regional word fails, the standard English one may work.
  3. Check the spelling. Type slowly if the clock allows.
  4. Move on. If you still have time, type a different real answer. Do not stay stuck.

Tell us afterwards

If a real, appropriate answer was rejected, please send us the date or mode, the prompt and what you typed. Missing answers are added, and the score the new answer gets is worked out as for any other. We read every message, though we cannot promise a reply to each one.